Our inventory is meticulously curated to offer the latest in swimwear and women's fashion. While we strive to maintain accurate stock levels, high-demand items may sell out quickly. If an item you ordered becomes unavailable, we will notify you within 3 business days and provide the following options: (1) a comparable alternative from our current collection, (2) a full refund, or (3) a store credit for future purchases. This ensures you always have access to stylish options even if your initial choice is no longer available.
All prices on couturestep.shop are listed in USD and may be subject to change based on market trends and seasonal demand. We reserve the right to correct any pricing errors, such as an item listed at an incorrect price due to a technical glitch. In such cases, affected orders may be canceled, and a full refund will be issued. We will also notify you of the corrected price to ensure transparency and fairness in all transactions.
Orders are typically processed within 4–7 business days (8–12 days during peak seasons or promotional periods). Once your order has been processed, you will receive a shipping confirmation email containing a tracking number. For pre-order items or special collections, a specific shipping date will be provided at checkout to keep you informed about when to expect your delivery.
We collaborate with trusted shipping partners to deliver your fashion finds promptly. Shipping times vary depending on your location, and fees are calculated at checkout. For international orders, we include all necessary customs documentation to facilitate smooth delivery. Please note that customs delays may occur, and we appreciate your patience as we work to get your order to you as quickly as possible.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return or exchange items within 21 days of receiving your shipment. Items must be unworn, unwashed, and in their original packaging with tags attached. Please review our detailed Returns & Exchanges Policy for step-by-step instructions on initiating a return or exchange.
All content on couturestep.shop, including product images, descriptions, and branding elements, is protected by intellectual property laws. Unauthorized use of our content for commercial purposes, such as reselling or reposting without permission, is strictly prohibited. This protection ensures the integrity of our brand and the unique fashion we offer.
couturestep.shop shall not be liable for: (1) Delays caused by shipping carriers or customs authorities, (2) Items that are out of stock due to high demand, (3) Damages resulting from the use of our website, or (4) Actions taken by third parties, such as influencers or affiliates. This limitation allows us to focus on delivering high-quality fashion and exceptional customer service.
For any questions or concerns regarding your order or our policies, please contact our customer service team at [email protected]. We are here to assist you and ensure your shopping experience with couturestep.shop is nothing short of fabulous.
